Home › Richard Mille › Buying safely
Buying Richard Mille safely
Below is the safety framework we use for live-market purchases and boutique allocations. It covers verification steps, documents and logistics so you can transact with confidence.

Verification — what we check before you pay
Seller provenance
- Source: verified collector, authorized distributor or known secondary specialist.
- Deal history and references screened by our desk.
Watch identity
- Model/reference match, serial alignment with papers when applicable.
- Movement & case inspection by partner watchmaker when needed.
Condition & set
- Factory finish (unpolished) vs service-polished disclosure.
- Full set confirmation: box, card/warranty, booklets, tags, extras.
Sanctions & theft checks
- Cross-checks against known theft/stolen databases where applicable.
- Internal red-flag screening on counterparties.
Documents you receive
| Document | What it confirms | When you get it |
|---|---|---|
| Swiss invoice & contract | Counterparty, model, amount, payment & delivery terms | Before payment window |
| Pro-forma with delivery city | Final delivered price for your city incl. insured logistics | Before payment |
| Set details | Box, card/warranty, extras; serial alignment when applicable | Before payment |
| Logistics booking | Ferrari Group airwaybill/handover slot | After payment confirmation |
Payments & logistics
Payments
Payment options and purchase terms are confirmed in your written quotation before you proceed.
Delivery
Ferrari Group with full insurance to your city or handover in Geneva. Typical Swiss vault lead time is 5–7 days.
Time-bound quotes
Live-market moves. If a payment window expires, we reconfirm price and lead time.
Common red flags to avoid
Unclear counterparties
No legal entity, ambiguous contact details, or refusal to issue an invoice/contract.
Too-good pricing
Materially below live-market without a concrete reason (incomplete set, damage, trade constraints).
Pressure tactics
“Pay now or it’s gone” with no paperwork or delivery plan. We do time-bound quotes, but documents come first.
Camera promises
Vault pieces should not be shown on camera. Expect paperwork and logistics, not live video of a vault watch.
One-tap WhatsApp templates
FAQ
Can you hold a piece while I arrange funds?
We can place short courtesy holds case-by-case once documents are issued. Otherwise the market remains live.
Can I inspect in person?
Geneva handover is available after payment confirmation. For pre-payment verification we do a manager call and paperwork preview.
Do you accept trade-ins?
Possible with inspection and documentation. Share photos, serials and set details on WhatsApp.
Related resources
Request your Richard Mille offer.
Tell us which watch you are looking for, your city and your preferred timing. We will discuss the available route, current quotation and next steps for your request.
Contact
Private Desk: https://emiratesambassadeurs.com/vip-concierge/
WhatsApp: +41 77 905 58 90
Instagram: @emiratesambassadeurs