Refund & Return Policy

At Emirates Ambassadeurs, we are committed to delivering exceptional products and service to our clients.
Due to the exclusive and on-demand nature of our sourcing process, we kindly ask you to review our refund and return policy:

🔹 Return Period:
Clients may request a return within 7 days from the date of receipt.

🔹 Conditions for Returns:

• The watch must be in the exact condition it was delivered — unworn, unused, with all original packaging, tags, certificates, and protective stickers intact.
• Any signs of wear, sizing, tampering, or missing accessories will void eligibility for return.

🔹 Special Orders:
Watches sourced through VIP Private Sales, Limited Editions, or customized requests are non-refundable and non-cancellable.

🔹 Refund Processing:
Upon receipt and inspection of the returned item, approved refunds will be processed within 7–10 business days via the original method of payment.

🔹 Return Shipping:
The client is responsible for the return shipping costs and insurance during transit, unless otherwise agreed in writing.

If you have any questions regarding our Refund Policy, please contact our Private Client Desk for personalized assistance.